The goods are sent to the address provided by the customer' s order by a National curier, together with the transport document.
The shipment includes only deliver to ground floor. Deliveries to the plan or other requirements must be agreed in advance by using the "notes" when ordering or sending an email immediately after sending the order. In case of repeated inability to deliver the material remains in storage available for a maximum of 5 working days. In case the customer fails to collect within 5 working days for the goods ordered and remains in storage at the warehouse of the carrier, the 'order will be canceled.
Periods of absence to the address for delivery must be communicated in the "notes" in the order form or sending an email. In this way you will avoid stocks in the warehouses of courier. In the event that such notification was not made all the costs of storage will be borne by the recipient.
The material travels carefully packed and insured ALL RISKS in case of breakage, theft or loss during shipping. Delivery times can vary from 10 to 40 days depending on the type of product and the availability of stock. A suggested period of delivery is indicated in the product description that can be subject to delays or advances to us not directly attributable.
Upon delivery of the goods the customer is required to inspect: - The number of packages delivered is as indicated in the transport document - The packaging is intact and not altered even in the closing strip In case of damage of the outer packaging, the customer must immediately challenge in writing the damage shown on the receipt of delivery courier in the relevant section and you should not accept the delivery. We will immediately contact the customer service number 0039 0481630033. This control is imperative for the 'insurance will repay the damage.
The Service may require photographic documentation of the packages received as well as damage found.